Frequently Asked Questions
Everything you need to know about enhancing your living space with WPM.
What is the typical shipping timeframe for furniture and decor?
Most in-stock items are processed within 2-3 business days. Delivery typically takes 5-10 business days depending on your location and the size of the item.
What is your return policy for home goods?
We offer a 30-day return policy for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
Do you offer white-glove delivery and assembly services?
Yes, for large furniture pieces, we offer a white-glove delivery option at checkout which includes room-of-choice placement, assembly, and removal of packaging materials.
How can I track the status of my order?
Once your order ships, you will receive an email with a tracking number and a link to our carrier's tracking portal to monitor your shipment in real-time.
Are WPM products covered by a warranty?
All WPM furniture pieces come with a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment plans through our financing partners.